Store Policies

Terms & Conditions 1. Acceptance of Terms 1.1. By accessing this website and making a purchase, you agree to be bound by these Terms and Conditions, the Privacy Policy, and all applicable laws and regulations. 2. Products 2.1. The website offers a variety of hot sauces for sale. Product descriptions, prices, and availability are subject to change without notice. 2.2. We strive to provide accurate information about our products. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free. 3. Orders and Payments 3.1. Placing an order through the website constitutes an offer to purchase the selected products. All orders are subject to acceptance and availability. 3.2. Payment for orders must be made at the time of purchase. We accept payment via authorized payment methods listed on the website. 3.3. Prices displayed on the website are in the currency specified and do not include shipping and handling charges or taxes unless otherwise stated. 4. Shipping 4.1. We will make reasonable efforts to ship orders promptly after payment confirmation. Shipping times and costs may vary based on location and shipping method chosen during checkout. 4.2. The risk of loss or damage to products passes to you upon delivery to the shipping carrier. We are not responsible for any delays, loss, or damage caused during transit. 5. Returns and Refunds 5.1. We aim to ensure customer satisfaction. If you are not satisfied with your purchase, please contact us within 30 days of receipt to arrange a replacement. 5.2. Returned products are not accepted in any condition at this time. 5.3. Refunds will not be issued for unsolicited returns. Refunds may be considered but are not guaranteed for products that arrive damaged or defective. 6. Intellectual Property 6.1. All content on the website, including but not limited to logos, trademarks, text, graphics, images, and software, is the property of Andino Farms LLC and is protected by copyright, trademark, and other intellectual property laws. 7. Limitation of Liability 7.1. To the fullest extent permitted by law, Andino Farms LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from the use of the website or the purchase of products. 8. Governing Law 8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Florida, USA, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction and venue of the State and Federal courts in Florida, USA. 9. Changes to Terms 9.1. Andino Farms LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes. 10. Contact Information 10.1. If you have any questions or concerns regarding these Terms and Conditions, please contact us at andinofarms@gmail.com.

Privacy Policy 1. Information Collection 1.1. We may collect personal information, including but not limited to name, email address, shipping address, and payment details when you place an order on our website. 1.2. We may also collect non-personal information such as browser type, IP address, and browsing behavior to improve our website's functionality and user experience. 2. Use of Information 2.1. Personal information collected is used to process orders, communicate with customers, and provide customer support. 2.2. Non-personal information may be used for analytical purposes, website improvement, and marketing efforts. 3. Protection of Information 3.1. We implement appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. 3.2. However, we cannot guarantee absolute security of transmitted data over the internet. Users should be aware of the inherent risks of transmitting information online. 4. Third-Party Services 4.1. We may use third-party services or tools on our website to enhance functionality or analytics. These third parties may have access to personal information as necessary to perform their functions, but they are obligated not to disclose or use it for other purposes. 5. Cookies and Tracking 5.1. Our website may use cookies or similar tracking technologies to enhance user experience and gather information about usage patterns. Users can modify their browser settings to refuse cookies, although this may affect website functionality. 6. Information Sharing 6.1. We do not sell, trade, or transfer personal information to third parties for their marketing purposes without explicit consent from users. 6.2. Personal information may be disclosed to comply with legal obligations, enforce our site policies, or protect ours or others' rights, property, or safety. 7. Children's Privacy 7.1. Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to remove it. 8. Changes to Privacy Policy 8.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and users are encouraged to review this policy periodically. 9. Contact Information 9.1. If you have any questions or concerns regarding this Privacy Policy, please contact us at andinofarms@gmail.com